frequently asked questions
Essential information compiled to help you get started and maximize your results.
Product & Search Capabilities
What types of patents do you work with?
We currently support U.S.-granted patents and pending applications. More jurisdictions will be added soon!
What data sources do you use?
We search the live internet (World Wide Web) in real time every time you launch a search. We do not search static patent databases, because infringement happens in the real world – not just in databases.
Can I search for multiple patents at once?
Yes. Our bulk search feature allows you to perform efficient portfolio analysis.
Do you provide claim charts?
We provide similarity analysis in a format close to a claim chart. Proper Claim chart generation is coming soon. Stay tuned for updates!
Pricing & Access
How do you charge for the service?
We charge per search, with each search analyzing one independent claim.
What pricing options are available?
We offer both subscription plans and search packages, giving you flexibility based on your workflow and volume.
Can I get multi-seat access for my organization?
Yes. We support multi-seat access for teams and organizations.
Security & Privacy
Does PioneerIP store my data?
No. PioneerIP does not store traceable user data. Just like a human researcher, our system learns from feedback to improve — but never links that feedback to specific users.
How does PioneerIP ensure the security of my information?
PioneerIP maintains a highly secure environment with AES-256 encrypted data volumes, SSL/TLS for all client and internal connections, and anonymized external data requests. We never share user information, searches, or results with third parties and follow the highest cybersecurity and privacy standards.
How can I be sure you don't have access to what I searched for?
PioneerIP guarantees strict confidentiality of all client data, including search inputs and results. This data is used only to perform your search and is never shared with third parties.
We’ve built a secure platform that follows the highest standards in cybersecurity and privacy to protect all information entrusted to us.